7g777 Privacy Policy

1 Introduction & Scope

This Privacy Policy ("Policy") describes how 7g777 ("7g777", "we", "us", "the Platform") collects, processes, stores, and protects the personal data of individuals ("you", "User", "Player") who access or use the website at https://7g777.im and all associated services, features, and communications.

By creating a 7g777 account or continuing to use the platform, you acknowledge that you have read this Policy and consent to the processing of your personal data as described herein. This Policy forms part of the 7g777 Terms & Conditions, which are available at /terms-conditions.

This Policy applies to all personal data collected through:

• The 7g777 website and any mobile-optimised versions thereof.
• Account registration and verification processes.
• Payment transactions, including deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank.
• Customer support communications via email or live chat.
• Promotional campaigns, bonus programmes, and competitions.
• Cookies, analytics tools, and other automated data collection technologies.

2 Data We Collect

7g777 collects personal data through two primary means: information you provide directly and information collected automatically through your use of the platform.

2.1 Data You Provide Directly

When you register an account, verify your identity, make a deposit, request a withdrawal, contact support, or participate in a promotion, you may provide us with the following categories of personal data:

2.2 Data Collected Automatically

When you access the 7g777 platform, certain technical and behavioural data is collected automatically through cookies, server logs, and analytics tools:

• Device & Technical Data: IP address, browser type and version, operating system, device type, screen resolution, and unique device identifiers.
• Usage Data: Pages visited, games played, session duration, click patterns, search queries within the platform, and betting history.
• Location Data: Approximate geographic location derived from your IP address, used to enforce geographic access restrictions and serve relevant content.
• Cookie Data: Session identifiers, preference settings, and analytics tracking identifiers. See Section 6 for full details on our cookie practices.

3 How We Use Your Data

7g777 uses your personal data only for the specific purposes described below. We do not process your data in any way that is incompatible with these stated purposes:

• Account Management: To create and manage your 7g777 account, verify your identity, maintain accurate account records, and provide access to platform services.
• Payment Processing: To process deposits and withdrawals via your chosen payment method, verify payment source ownership, and maintain transaction records for financial compliance.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeover attempts, and other prohibited activity. This includes automated risk-scoring and manual account reviews.
• Regulatory Compliance: To comply with anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and any other applicable legal or regulatory obligations. This may include disclosing data to competent authorities where required by law.
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and deliver assistance through our 24/7 English-language support channels.
• Platform Improvement: To analyse usage patterns, diagnose technical issues, test new features, and improve the overall quality and performance of the 7g777 platform.
• Responsible Gaming: To monitor gaming behaviour for signs of problem gambling, enforce self-exclusion and deposit limit settings, and deliver responsible gaming communications where appropriate.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about 7g777 — but only where you have given explicit consent to receive such communications. You may withdraw this consent at any time.
• Personalisation: To tailor the platform experience to your preferences, including recommended games, localised content relevant to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other regions of Bangladesh.

4 Legal Basis for Processing

7g777 processes your personal data on the following legal bases, depending on the specific purpose of processing:

• Contractual Necessity: Processing required to perform the contract between you and 7g777 — including account registration, payment processing, and service delivery — is carried out on the basis of contractual necessity.
• Legal Obligation: Processing required to comply with applicable legal or regulatory obligations — including AML checks, KYC verification, and disclosure to law enforcement — is carried out on the basis of legal obligation.
• Legitimate Interests: Processing carried out to protect 7g777's legitimate business interests — including fraud detection, platform security, and service improvement — where those interests are not overridden by your rights and interests.
• Consent: Processing carried out solely for marketing communications or non-essential cookies is based on your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

5 Data Sharing & Third Parties

7g777 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. Data is shared with external parties only in the following limited circumstances:

• Payment Processors: To process your deposits and withdrawals, 7g777 shares relevant transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. These providers process your data only as instructed by 7g777 and are bound by their own data protection obligations.
• Identity Verification Providers: To perform KYC checks, 7g777 may share identity document data with third-party verification service providers. These providers operate under strict data processing agreements and may not use your data for any purpose other than identity verification.
• Fraud Prevention Services: 7g777 uses specialist fraud detection and AML screening services. Relevant transactional and identity data may be shared with these services to fulfil our legal obligations.
• Game Content Providers: When you play a game on 7g777, the game is delivered by a third-party studio (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi). These providers may receive limited session data (such as player ID and game session details) required to deliver the game. They do not receive your full personal profile.
• Legal Authorities: 7g777 may disclose personal data to law enforcement agencies, financial regulators, or other competent authorities where required to do so by applicable law, court order, or regulatory directive.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of the 7g777 business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer in advance where reasonably practicable.

6 Cookies & Tracking Technologies

7g777 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse site traffic, and deliver relevant content. Below is a summary of the types of cookies used on 7g777:

You can manage your cookie preferences at any time through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies may prevent you from logging into or using core features of the 7g777 platform. Disabling analytics or marketing cookies will not affect your access to games or account features.

7 Data Security

7g777 implements a layered approach to data security, combining technical, administrative, and physical controls designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

Key security measures in place at 7g777 include:

• Encryption in Transit: All data transmitted between your device and the 7g777 platform is encrypted using TLS 1.2 or higher (256-bit SSL). This includes login credentials, payment data, and personal information submitted through any form on the platform.
• Encryption at Rest: Sensitive data stored in 7g777's databases — including identity documents and financial details — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to 7g777 personnel and authorised service providers who have a legitimate need to process it. All access is governed by role-based permissions and logged for audit purposes.
• Intrusion Detection: 7g777 employs continuous network monitoring, intrusion detection systems, and regular vulnerability assessments to identify and respond to potential security threats promptly.
• Password Security: Account passwords are stored as salted cryptographic hashes. 7g777 does not store passwords in plain text and cannot retrieve your password — only reset it.
• Incident Response: 7g777 maintains a documented data breach response plan. In the event of a breach that is likely to result in risk to your rights, we will notify affected users promptly in accordance with applicable notification standards.

8 Data Retention

7g777 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following specific retention guidelines:

• Active Account Data: Personal and account data is retained for the full duration of your account with 7g777 and remains accessible for account management purposes during that period.
• Post-Closure Retention: Following account closure, 7g777 retains transaction records, KYC documents, and relevant account data for a minimum of five (5) years to satisfy AML and financial record-keeping obligations. This period may be extended where data is subject to an ongoing legal or regulatory investigation.
• Marketing Consent Data: Records of your marketing consent and opt-out preferences are retained indefinitely to demonstrate compliance with consent obligations, even if the underlying personal data has been deleted.
• Support Communications: Customer support chat logs and email correspondence are retained for three (3) years after the date of the last interaction, unless a longer retention period is required due to an unresolved dispute.
• Analytics Data: Anonymised or aggregated analytics data from which individual users cannot be identified may be retained indefinitely for platform improvement purposes.

When personal data reaches the end of its applicable retention period, it is securely deleted or rendered permanently anonymous in accordance with 7g777's data deletion procedures. You may also request deletion of your personal data prior to the end of the retention period — see Section 9 for details on exercising this right.

9 Your Rights

As a user of the 7g777 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request" and your registered account username or email address.

• Right of Access: You have the right to request a copy of the personal data 7g777 holds about you. We will provide this in a structured, commonly used format within a reasonable timeframe of receiving your verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections can be made directly in your account settings.
• Right to Erasure: You may request that 7g777 delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no other legal basis for processing applies. Note that this right is subject to our legal obligations to retain certain data under AML and KYC regulations.
• Right to Restrict Processing: You may request that 7g777 restrict the processing of your personal data in certain circumstances — for example, while we are investigating a dispute about the accuracy of your data.
• Right to Data Portability: Where processing is based on your consent or contractual necessity, you have the right to receive your personal data in a structured, machine-readable format, and to request that it be transferred to another service provider where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails, non-essential cookies), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling. 7g777 will cease such processing unless we can demonstrate compelling legitimate grounds that override your rights.

10 Children & Minors

The 7g777 platform is strictly for adults aged 21 and above. 7g777 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration process, and 7g777 reserves the right to request documentary proof of age at any time.

If 7g777 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage user will be refunded, net of any withdrawals already processed, in accordance with our Terms & Conditions.

11 Changes to This Privacy Policy

7g777 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they affect the way your personal data is used or your rights in relation to that data — 7g777 will provide at least seven (7) days' advance notice via a prominent notice on the platform and, where appropriate, by email to the address registered on your account.

Non-material changes (such as corrections of typographical errors, clarifications of existing practices, or administrative updates) may be made without prior notice, though the "Last Updated" date at the top of this page will always reflect the most recent revision.

Your continued use of the 7g777 platform after the effective date of any amended Privacy Policy constitutes your acceptance of the changes. If you do not agree with a material change, you should close your account before the change takes effect and contact [email protected] to request deletion of your personal data.

Previous versions of this Privacy Policy are available on request by contacting [email protected] with the subject line "Privacy Policy Archive Request".

12 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 7g777 handles your personal data, please contact our support team using the details below. Our English-language support team is available 24 hours a day, 7 days a week.

Email: [email protected] (please use the subject line "Privacy Enquiry" for fastest routing)

We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 days. For complex data rights requests, we may request additional identity verification before processing your request.

If you are not satisfied with our response to your complaint, you may escalate the matter through any dispute resolution mechanism applicable in your jurisdiction. 7g777 is committed to resolving data privacy complaints in good faith and with full transparency.